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PMP Exam Resources: Planning Quality Glossary

Free PMP Terms and Definitions

Understanding common project management terms can be a challenge for all project managers. To help you understand those terms and definitions Crosswind Project Management has created a free to use glossary to help in your pmp training. In this page you will find the terms and definitions associated within the component areas of framework to get a better understanding of how this process works and relates to project management.

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TermDefinition
Data-flow diagram (DFD)Graphical representation depicting the movement of data between processes, objects, and storage within the system
PDCA (Plan Do Check Act)An iterative, four step process used to improve quality
Quality Function Deployment (QFD)A workshop approach used in manufacturing environments to establish requirements.
Quality Management PlanThe document, part of the project or program management plan, used to describe the execution of the organization's quality policies
Quality PolicyThe organizational policies crafted to achieve quality goals.
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